Skip to content
Instagram Twitter Tiktok
Logo
Flower
Account

Frequently

Asked

Questions

Find answers to common queries about our artisanal pastries, cakes, and services. If you have more questions, contact us at [email protected]

We offer local delivery for locations within 20 km from our studio. If your address does not show on the check out page, it means that the address is out of our delivery range.

 

Our delivery window is between 11 am – 5 pm Wed – Sat. You will be notified of the delivery time on the day. If you need the cake at a specific time in this window, we suggest you order the cake to be delivered the day before.

 

You’re more than welcome to arrange a courier service or Uber package if your address is outside of our local delivery zone. However we are not responsible for any damages once the cake has left our premises.

Pick up is also available from our studio. Pick up times are between 11 am – 5 pm from Wednesday – Saturday.

We require a minimum of 48 hours for all cake orders. Our booking system is opened up to three months in advance.

We don’t offer GF and Vegan options, sorry! Our kitchen space is very limited and we don’t want to risk any cross contamination.

All orders are only confirmed upon 100% payment. Payment can be made either through card or mobile money. However, we are a cashless store and do not accept cash.

Please note that purchasing from our online store means that no changes can be made once the order is placed and confirmed.

 

Cancellations before 5 days from the pick up/ delivery date will incur 10% fee. Cancellations within 5 days from the pick up/ delivery date are not refundable. Our cakes are made to order to ensure freshness which means we cannot keep what we have specifically prepared for your order.

Your cake will be carefully boxed to prevent any movement during transport. When picking up your order, please place the cake box on a flat surface in the car with. Always carry the box from the base.


Do not keep your cake in direct sunlight or intense heat as the cake will melt.


Keep your cake refrigerated. The cake is best served at room temperature, so please take it out for up to 2 hours before serving.


It is best to pick up your cake on the day of your event for freshness. However; the cake can be kept in the fridge for up to 3 days. Any leftovers should be kept in an airtight container.

Each cake has two layers of cake sandwiched between a chosen filling and buttercream


4” Feeds 2-4 comfortably

6” Feeds 4-6 comfortably

8” Feeds 10-12 comfortably

10” Feeds 18-20 comfortably

Need something a bit more custom? Give us the juicy details.

Thank you.
We’ll devour the details,
and get back to you asap.

Thank you.
We’ll devou the details,
and get back to you asap.